Multiple Channels
Manage all written media dialogues in one consolidated inbox and one simple dashboard.
Gives full control of where and how to interact.
Data Analytics
With data across all channels, use pre-configured reports out of the box, or build own dashboards and custom-made reports.
Provides full insight, to make better data decisions.
Integrations
With open and public APIs, you can easily integrate with dedicated CRM, ERP or other contact center solutions.
Enables best of breed cloud solutions.
Social Media
Handle all social media dialogue from Facebook, Instagram and Youtube.
Be available across all social media channels. Let the customer decide where to reach you, and manage everything in one unified inbox.
Forms and FAQ
Build forms and dynamic FAQ to further drive customer dialogue, solving issues building engagement through digital media.
Drives smart self-service and everything to the same, consolidated inbox.
Email and Chat
Full live chat functionality including bot-integrations and simple email handling.
Possible channel alternatives for fast and secure customer handling.
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