For deg som vår besøkende, kunde og partner kan du føle deg trygg, Zisson tar de nye personreglene på alvor. Vi har satt General Data Protection Regulation (GDPR) på dagsordenen og jobber kontinuerlig med å implementere å få de nye reglene på plass.
Hva er GDPR?
GDPR står for General Data Protection Regulation og er erstatningen og oppdatering av EU´s 20 år gamle databeskyttelsesdirektiv.
Forholdet mellom en behandlingsansvarlig virksomhet og databehandleren skal være regulert i en databehandleravtale.
Alle kunder av Zisson må signere en databehandleravtale slik at vi som databehandler kan behandle personopplysninger på vegne av kunden.
Datatilsynet
Du kan lese mer om hva en databehandleravtale er på Datatilsynets nettsider:Databehandleravtale
Behandling av personopplysninger
Zisson v/ daglig leder er behandlingsansvarlig for vår behandling av personopplysninger.
Zisson behandler personopplysninger i henhold til gjeldende lovgivning og selger ikke dine personopplysninger til tredjeparter. Zisson behandler ikke personopplysninger uten at det foreligger et lovlig behandlingsgrunnlag og ikke utover det som er nødvendig for å oppfylle et lovlig behandlingsformål. Våre underleverandører har kun tillatelse til å behandle personopplysninger på våre vegne i henhold til databehandleravtale og i henhold til våre krav om informasjonssikkerhet.
Opplysningene som blir samlet inn på våre nettsider vil kunne bli brukt til markedsføringstiltak som for eksempel invitasjon til seminarer, kurs, øvrige arrangementer, informasjon om våre tjenester samt annen direkte/indirekte markedsføring. Videre vil også innsamlede opplysninger kunne bli brukt til statistikk samt drift, vedlikehold og forbedring av våre nettsider. Til å gjøre dette bruker vi Google Analytics. Vi får ikke tak i kontaktinformasjon fra besøket, bare hvis besøkende legger igjen kontaktinformasjon selv under “Kontakt oss”.
Zisson har ikke ansvar for innhold eller behandling av personopplysninger på eksterne nettsider.
Dine rettigheter
Du har rett til innsyn i egne personopplysninger som behandles om deg. Du har også en rett til å kreve at personopplysninger om deg blir rettet dersom disse viser seg å være uriktige eller ufullstendige. Videre har du også en rett til å bli glemt, hvilket betyr at du kan kreve at personopplysninger om deg blir slettet. Med mindre det foreligger et særskilt lovgrunnlag for fortsatt behandling av personopplysningene vil disse bli slettet. Det er frivillig å gi fra seg personopplysninger, og et samtykke til behandling av personopplysninger kan alltid trekkes tilbake.
Vennligst kontakt oss om du ønsker å spørre oss om noe.
zisson.no
Tollbugata 32
Oslo, 0157
Norway
support@zisson.no
Last Edited on 2019-08-05
Personvernerklæring
Zisson vil til enhver tid følge alle rutiner og instrukser som er regulert ved rettigheter og plikter etter gjeldende personopplysningeslov i Norge med tilhørende regelverk (GDPR). Alle avtaleforhold der Kunden som behandlingsansvarlig og Zisson som databehandler reguleres av en Databehandleravtale som er utarbeidet i henhold til personopplysningsloven og veiledning fra Datatilsynet.
All behandling av data foregår i maskinparkene på GDPR sertifiserte lokasjoner som Digiplex Ulven og i Hans Møller Gasmannsvei. Her er det tilgangs og adgangskontroll og det er kun forhåndsklarert personell som har tilgang, både fysisk og elektronisk.
Alle personopplysninger som Zisson gis tilgang til eller på annen måte behandler gjennom avtaleforholdet med Kunden, skal behandles innenfor gjeldende lovverk. Zisson tilbyr Kunden skybaserte kontaktsenterløsninger. Kategorier av registrerte personopplysninger er Kundens egne ansatte og innleide, Kundens ledelse og eiere, Kundens øvrige kontraktsparter, herunder men ikke begrenset til Kundens sluttkunder (kan være privatpersoner), partnere, forhandlere og agenter (agent er ansatt hos Kunden).
Personopplysninger som oftest behandles er telefon nummer, navn, adresse, IP-nummer, MAC-adresse, epostadresse, fotografi på kontaktkort og øvrige nødvendige detaljer om ansettelses/oppdragsforhold og andre personopplysninger som formidles via Leverandørens produksjonsplattform eller kontaktsenterløsninger på chat eller telefon. Logg- / statistikkføring av brukers aktivitet på Zisson AS sine plattformer.
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you enter the website, register on our site or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website. We do however use YouTube video widget to show our video that has been published on YouTube. We also use Google Fonts in our design. We use Cloudflare as a DNS but we do now track any specific information other than location. We do not use this information for anything. Here is
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. //support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: //consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously. We do not register any contact information from the visitor. We do track what pages they visit with Google Analytics, but not who they are. We will not be able to contact any visitors, only if they leave their information in the “
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do use Google Analytics and WordPress Stats. We use these to see what pages are most visited, what browser they use, what location they are viewing from, what device they use to view the page (phone or computer). We don´t track anything with WordPress stats for, but
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
We are only able to collect email adressa if you give it to us in the “contact us” section.
• Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used. (Google analytics)
•
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
support@zisson.no and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
zisson.no
Tollbugata 32
Oslo, 0157
Norway
support@zisson.no
Last Edited on 2019-08-05