Zisson Interact 2024 – Nr. 5

Zisson Interact 2024 – Nr. 5 19/09/2024 Vad är det senaste? I den här releasen har vi flera områden där vi har utvecklat nya och förbättrade funktioner. Agents Snabbt gruppsamtal Välkomstmeddelande för agent Hantering av inspelningar Admin Automatiseringar Skicka SMS med data via Entertainern/kön Startpunkt för chatt – registreringsfält Integrering med Azure Bot Tjänste översikt APIs API för externa rapporter … Read More

Zisson Socialboards 2024 – Nr. 4

Zisson Socialboards 2024 – Nr. 4 28/08/2024 What’s new? This update introduces TikTok integration, enriching our suite of supported social platforms. Additionally, we’ve enhanced email functionality with the ability to add BCC, other improvements include new sorting options for ticket feeds, wildcard support for automated replies, the ability to address multiple recipients in email tickets, and an updated tool for … Read More

Zisson Interact 2024 – Nr. 4

Vad är det senaste?
I den här releasen ”2024-04” har vi flera områden där vi har utvecklat nya och förbättrade funktioner.

Zisson Interact 2024 – Nr. 3

Zisson Interact 2024 – Nr. 3 23/04/2024 What’s new? In this release the updates is specifically targeted towards changes affecting administrator users. The changes include improvements in automation, UX, and switchboard search setup. For agents, there will be the possibility of a softphone without an associated number, but only by activating this for the customer. Automation Upcoming changes Automations (Event … Read More

Zisson Socialboards 2024-02

Zisson Socialboards 2024 – Nr. 2 12/04/2024 In this release, we have introduced new features and made improvements to the Socialboards platform to streamline workflows and enhance user experience. The New Features include: Simple Address Book We now provide a feature that allows you to organize email contacts. Simply add a list of contacts and access them when working with … Read More

Zisson Interact 2024 – Nr. 2

We introduce a New Session Contact Field​. This feature enables the gathering and display of contact details across various interfaces, including the call panel, call history, and queue panel.

Zisson Socialboards 2024 – Nr. 1

With this release you will experience a better and even more efficient product. Our primary focus has been on introducing new features and improvements to elevate the Socialboards platform.

Zisson Interact 2023 – Nr. 7

< Zisson Interact 2023 – Nr. 7 12/12/2023 Bli oppdatert på de siste nyhetene i Zisson! Vi i Zisson jobber kontinuerlig med å forberede våre produkter slik at våre kunder kan få en bedre plattform. I den siste produktoppdateringen for 2023, har de viktigste oppdateringene vært: Flerpartssamale: Nå kan agenten raskt invitere flere kontakter eller innringere til en konferansesamtale og ... Read More