Zisson Interact 2024 – Nr. 5 19/09/2024 What’s new? In this release, we have several areas for which we have developed new and improved features. Agents Quick Group Call Agent Welcome Message Recording Management Admin Automations Send SMS With Data Via The Entertainer Chat Entry Point – Registrations Fields Integration with Azure Bot APIs External Reports API ExternalStatDB API Other … Read More
Zisson Socialboards 2024 – Nr. 4
Zisson Socialboards 2024 – Nr. 4 28/08/2024 What’s new? This update introduces TikTok integration, enriching our suite of supported social platforms. Additionally, we’ve enhanced email functionality with the ability to add BCC, other improvements include new sorting options for ticket feeds, wildcard support for automated replies, the ability to address multiple recipients in email tickets, and an updated tool for … Read More
Zisson Socialboards 2024 – Nr. 3
In this release, we have several areas where we have developed new and improved features.
Zisson Interact 2024 – Nr. 4
What’s new?
In this release, we have several areas for which we have developed new and improved features.
Zisson Interact 2024 – Nr. 3
In this release the updates is specifically targeted towards changes affecting administrator users. The changes made include improvements in automation, UX, switchboard, and softphone functionality.
Zisson Socialboards 2024 – Nr. 2
Simple Address Book. We now provide a feature that allows you to organize e-mail contacts. Simply create a list of contacts and access them when working with emails and email-like tickets.
Zisson Interact 2024 – Nr. 2
We introduce a New Session Contact Field. This feature enables the gathering and display of contact details across various interfaces, including the call panel, call history, and queue panel. Agents can see contact info as a card or separate fields.
Zisson Socialboards 2024 – Nr. 1
With this release you will experience a better and even more efficient product. Our primary focus has been on introducing new features and improvements to elevate the Socialboards platform.
Zisson Interact 2024 – Nr. 1
We at Zisson work continuously to improve our product so that our customers can enjoy a better platform.
Zisson Interact 2023 – Nr. 7
Zisson Interact 2023 – Nr. 7 12/12/2023 Bli oppdatert på de siste nyhetene i Zisson! Vi i Zisson jobber kontinuerlig med å forberede våre produkter slik at våre kunder kan få en bedre plattform. I den siste produktoppdateringen for 2023, har de viktigste oppdateringene vært: Flerpartssamale: Nå kan agenten raskt invitere flere kontakter eller innringere til en konferansesamtale og administrere … Read More
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