Zisson supports the NRK telethon 2023

Zisson are proud sponsors of the NRK Telethon for the ninth year in a row, providing free contact center solutions throughout the fundraising campaign. 

We have moved to Nedre Vollgate 5!

Zisson is entering a new and exciting phase, and we look forward to the beginning of a new chapter. The new office space at Nedre Vollgate 5 is just a short distance away from what has been our home for the past five years, and we are excited to continue the growth of Zisson in new surroundings. We are still … Read More

We welcome our new CEO, Michael Ramm Østgaard.

We welcome our new CEO, Michael Ramm Østgaard. Zisson provides market-leading contact center solutions built on modern cloud-based SaaS technology. Zisson surpassed 100 million NOK in revenue in 2022 and has a strong organization in both Norway and Sweden, with solid customers such as Oslo Kommune, Bertel O. Steen, VY, Bama and Postnord. As the leader of SAP in Norway … Read More

Zisson supports Norwegian People’s Aid

The world’s largest football tournament kicks off in late July, and Zisson is proud to support the Norwegian People’s Aid in their efforts to ensure safety and well-being during Norway Cup. Zisson provides the telephone solution for the Norwegian People’s Aid throughout the entire year’s tournament, ensuring that good and efficient communication can be maintained as effectively as possible. For … Read More

How do we achieve customer success with our Customer Success Team? 

How do we achieve customer success with our Customer Success Team? Zisson has long recognized the value of close customer follow-up, and it is precisely our proximity to customers that is one of our competitive advantages in the market. With growth in both the customer portal and the company, the board and management agreed that action needed to be taken … Read More

Zisson supports the NRK Telethon 2022

Zisson supports the NRK Telethon 2022 Zisson takes corporate social responsibility seriously! This is the 8th year we sponsor the NRK TV campaign with a cost-free contact center solution. This year, the TV campaign supports Doctors Without Borders, a neutral and independent medical aid organization that saves lives and alleviates suffering. Doctors Without Borders helps those who need it most – … Read More

How to use chatbots to improve customer service? 

How to use chatbots to improve customer service? Customers today have new demands for effective communication and accessibility, and all businesses know how crucial it is to provide customers with a service they can boast about, regardless of the channel the customer chooses to contact them through. In today’s society, we are surrounded by a wide range of different technologies. … Read More

What should you consider before implementing AI in your business?

What should you consider before implementing AI in your business? Zisson has collaborated with various AI solution providers over the years to tailor and offer the right solution to our customers. Through this experience, we have learned that everyone has different needs, levels of expertise, budgets, and implementation timelines. Here is a list of 6 steps you should consider before … Read More