Onninen is one of the Nordic region’s leading electrical wholesalers, with 26 Express stores across Norway. Initially, several challenges were identified in their previous solution for handling customer inquiries.
Transforming customer service at Bertel O Steen
With over 120 years of experience, Bertel O. Steen is one of the largest actors in the Nordic region within sales and service for passenger cars, vans, trucks, and buses. The company consists of a nationwide dealer network with over 40 dealerships and brand workshops.